At Vector Interior, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our policy below. 

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1. Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return :

• The item must be unused and in its original condition

• The item must be in its original packaging

• Proof of purchase (receipt or order confirmation) is required

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2. Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, damaged, or altered

• Clearance or final sale items (if applicable)

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3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method

• Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider

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4. Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The wrong item was sent

In these cases, Vector Interior will cover the return shipping fee.

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5. Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us with details and proof (such as photos).

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6. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue. We will resolve the matter as quickly as possible.

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7. Order Cancellations

Orders can only be canceled within 24 hours of placement.  Once an order has been processed or shipped, it cannot be canceled.

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8. Contact Us

For returns, refunds, or any questions regarding your order, please contact us:

Vector Interior
Email: nickkai.shopify@gmail.com

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Thank you for shopping with Vector Interior. Your satisfaction is important to us!